Shipping and Return Policy

Shipping Policy

 

Turnaround

All orders are shipped within 3 -5 business days

Carriers

We use the following carriers to deliver our orders:
Canada Post
 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Canada Post mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 
 
 

Return Policy

 

  • Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date
  • Return for replacement: Within 30 days from the Invoice date. Item is eligible for replacement if it is faulty through normal wear and tear. Please remember these are jewelry and are not meant to be worn during physical activities. Replacements will not be given if there is evidence of mistreatment.